Refund policy

Refund Policy

Last Updated: 4-30-2025

All Sales Are Final

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through www.mar-tekindustries.com.

Non-Refundable Items or Services

All items or services purchased from Mar-Tek Industries are non-refundable unless otherwise specified in writing by Mar-Tek Industries. This policy applies but is not limited to:     

●      All formulated products    

●      Test kits

●      Custom-made Items

●      Sale Items

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

●      Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 5 days of receiving the item. In such cases, a replacement may be provided at the discretion of Mar-Tek Industries.

●      Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 5 days for a possible refund or exchange.

●      Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.